By using Nedap Software you agree to have read and accepted the Terms of Use, consisting of the Privacy
Policy, applicable ICT~Office Terms and Conditions and the End User license Agreement as described herein. We urge
you to carefully read this information.
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Definitions
All capitalized terms in these Terms of Use have the meaning as defined below.
- "Client Data" means data provided by or on behalf of Customer to Nedap so that
Nedap can perform and provide the Software;
- "Customer" means the customer that has purchased the Nedap Now software either
directly or via a Distributor;
- "Customer Data" means all data that is displayed to Customer within the Software;
- "Data" means both the Client Data and the Customer Data together;
- "Distributor" means the Nedap business partner from which the Customer has
purchased the Software;
- "EULA" means the End User License Agreement that is part of these ToU;
- "Harmful Code" means a virus, drop dead device, Trojan horse, time bomb, back door
device, bot, or any other software routine that is harmful, destructive, disabling or that is meant
or designed to assist in or enable theft or alteration of data or to allow access to, or use of, a
computer system by an unauthorized person, or that otherwise disrupts or impairs the normal
operation of a computer system;
- "Maintenance" means patches, bug fixes, updates and upgrades implemented by Nedap,
including the remote and/or automatic deployment thereof (whether or not with prior notice), but
excluding the provision of any customized functionality or bespoke developments, which may include
modifications to functionality, performance or security without affecting the core functionality of
the Software;
- "Nedap Now" means the cloud-based software services offered by Nedap;
- "Software" means either Nedap Now or Velos together or individually, as the context
demands;
- "Terms of Use" or "ToU" means these terms containing the data
protection provisions, Privacy Policy, ICT~Office Terms and Conditions and the EULA;
- "Velos" means the on premise installed software service offered by Nedap.
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Consent
You have purchased Nedap Products (hardware, software, firmware, and/or services). You hereby provide
consent to Nedap N.V. (hereafter mentioned as "Nedap") in order to store, process and/or create Data in
the manner and purposes as set out below. If personal data is processed, this will be done by Nedap with
the utmost care and in line with the General Data Protection Regulation (GDPR - 2016/679) and/or other
related applicable privacy regulations. We refer to our Privacy Policy for this purpose.
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The use of Nedap Products
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Backup
On a regular basis online backups are made and can be made available to you to enable you to have
access to that information. This service is only available when the information has disappeared
from your system due to our actions. In such case, please contact the Distributor.
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Data policy
You hereby allow Nedap to store, process, analyze, use, exchange and share Data and provide Nedap
with the right, and if applicable a license, to use Data for the following purposes:
- providing you with the Software that Nedap has contractually agreed to supply and keeping
this Software fully operational; and/or
- improving existing Software and related Nedap products and developing new Nedap products
and/or other services; and/or
- improving existing Nedap Product(s) and developing new Nedap Products and/or other services
in collaboration with a third party or parties under supervision of Nedap, only using
anonymized Data; and/or
- connecting to other (e.g. third parties) systems/products for exchanging Data; and/or
- benchmarking Data collected at your farm (and/or processed Data) with other data (and/or
processed data) of other companies, only on an anonymous and aggregated level.
Unless Nedap is obliged to disclose the Data collected at your farm due to statutory or
regulatory requirements or for improving and/or developing Nedap product(s) and/or other
services in collaboration with a third party or parties under supervision of Nedap, no Data will
be released to other parties without your prior written consent.
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Maintenance
Nedap shall be entitled but not obliged to perform Maintenance at its discretion in order to
ensure the proper functioning, security and improvement of the Software in the following
manner:
- Nedap Now: In respect of Nedap Now, Nedap may perform Maintenance remotely and
automatically, with or without prior notice, and Customer acknowledges that such Maintenance
is an integral part of the service;
- In respect of on-premise Software, Nedap may but is in no way obliged to perform Maintenance
and, where technically feasible, deploy such Maintenance remotely or automatically, subject
to Customer's system configuration, security policies and update settings. Customer may
accept, defer or decline Maintenance, except for Maintenance that is reasonably required to
address critical security risks, in which case Nedap may require timely installation or may
limit support for non-updated versions.
Nedap shall not be liable for any defects, reduced performance or security vulnerabilities
resulting from Customer's failure to install or allow Maintenance. Nedap reserves the right to
limit or suspend support for Software versions that are no longer up-to-date.
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Termination
Upon termination of this Agreement and you ceasing use of the Software, Nedap will retain and
keep available for you any Customer Data that it has backed up for one month after termination.
After that period, Nedap is allowed to delete Customer Data from its systems. Nedap is entitled
to retain Client Data for use as described herein.
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Sub-user access
The software contains a feature to select users you can allow to log on to your system. You
select these users at your own choice and risk, and you will indemnify and hold Nedap harmless
for any damage caused by these users. Nedap will not provide any support or Maintenance
service(s) to these users directly. The provisions of the EULA apply.
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General notes
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Warning
If use is made of computer, data or telecommunication facilities, including the Internet, you
shall be responsible for selecting the correct resources required for this purpose and for
ensuring that these are available. Nedap shall under no circumstances be liable for losses or
costs arising as a result of transmission errors, breakdowns or the non-availability of these
facilities.
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Completeness and correctness of Client Data
You are responsible for the completeness and correctness of Client Data by manual or automatic
gathering and/or entering information into the Software.
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ICT~Office Terms and Conditions
The use of the Software is subject to the ICT~Office Terms and Conditions, General Module, Module
1, 2, 4 and 11, available at Nedap's website https://www.nedap.com/terms-and-conditions and which
will be provided to you upon request.
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Privacy Policy and cookies
When using your account, you provide personal data to Nedap and Nedap uses cookies to collect
Data. More information regarding Nedap's Privacy Policy or the use of cookies, please consult
the Privacy Statement & Disclaimer – Nedap.
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End User License Agreement
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Right of Use
- Nedap hereby grants the Customer a non-exclusive and non-transferable right to use the
computer programs owned by or licensed to Nedap and distributed to Customer whether this is
on premise installed Software or remote through Nedap Now or other cloud-based services
offered by Nedap.
- Except where agreed otherwise in writing, Nedap's obligation to provide and Customer's right
of use shall solely extend to the so-called Software object code. Customer's right of use
shall not extend to the Software source code. The Software source code and the technical
documentation produced during the development of the Software shall not be made available to
Customer under any circumstances.
- Nedap shall not be obliged to provide any Software or program or data libraries other than
those agreed, even if these are required for the use and/or Maintenance or upkeep by the
Customer of the Software. If, contrary to the foregoing, Nedap is required to provide
Software and/or program or data libraries other than those agreed, Nedap may require
Customer to enter into a separate written agreement for this purpose.
- If applicable, Customer may only use the Software for which Customer has paid a license fee.
Such a fee can either be charged separately or be incorporated in the price paid for the
Software, depending on the arrangements between Customer and the Distributor.
- With regard to on premise installed Software, Nedap's performance obligations shall not
include the Maintenance of the Software and/or the provision of support to the users of the
Software unless Nedap has entered into a separate written agreement with Customer for this
purpose.
- With regard to Nedap Now, Nedap will ensure Maintenance of the Software for the agreed
duration of the agreement with Customer, unless communicated otherwise by Nedap.
- The right of use of the Software shall in all cases be non-exclusive, non-transferable,
non-assignable and non-sublicensable.
- Customer is responsible for the quality, completeness, accuracy, and legality of the Client
Data and shall remain the owner of all right title and interest in and to the Customer Data.
Customer grants Nedap a limited, royalty-free, non-transferable, non-exclusive license to
use the Customer Data for the purpose of meeting its obligations towards Customer, for the
purpose of monitoring compliance with this EULA and for statistical purposes, and to permit
sub-contractors to do the same, in each case during the term of the EULA. Nedap is entitled
to use Customer Data for statistical analyses and to improve the Software. In addition,
Nedap is entitled to monitor the use of the Software, on the basis of which it can opt to
make recommendations to the Customer.
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Restrictions on Use
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Customer shall strictly observe the restrictions on the right of use of the Software agreed
between the parties at all times. Customer is aware that the violation of an agreed
restriction on use shall constitute both breach of the contract with Nedap and an
infringement of the intellectual property rights in respect of the Software. The agreed
restrictions on use are:
- related to the kind or type of hardware that the Software is designed for;
- the maximum number of processing units that the Software is designed for;
- related to specific – referred to by name or job title or otherwise – individuals
who may use the Software within Customer's organization;
- related to the maximum number of users who may use the Software – simultaneously or
otherwise – within Customer's organization;
- related to the location at which the Software may be used;
- related to specific forms and purposes of use (e.g. commercial use or use for
private purposes);
- not copy any features, functions or graphics of the Software for any purpose other
than what is expressly permitted in this EULA;
- not send, store, or authorize a third party to send or store, spam, unlawful,
infringing, obscene or libelous material, or any Harmful Code (as defined below),
in, through or with the Software;
- not attempting to gain unauthorized access to, or disrupt the integrity or
performance of any elements of the Software;
- not use any intellectual property rights contained in or accessible through any
elements of the Software for the purpose of building a competitive or similar
product or service, or copying its features or user interfaces;
- not using any elements of the Software for any unlawful or illegal activity;
- not disclose the login information of any of the user accounts to any third party,
unless required by mandatory applicable law, in which case Customer shall notify
Nedap thereof as soon as reasonably possible;
- any other quantitative or qualitative restriction.
- If applicable, Nedap may require Customer to refrain from using the Software until such time
as Customer has requested and obtained one or more codes (passwords, identity codes etc.),
required for use, from Nedap, the Distributor, its own supplier, or the Software
manufacturer. Nedap shall be entitled to arrange for technical measures to be taken at any
time in order to protect the Software against unlawful use and/or against use in a manner or
for purposes other than those agreed between the Parties.
- Under no circumstances shall Customer remove or circumvent technical provisions intended to
protect the Software or arrange for this to be carried out.
- With regard to on premise installed software, except for embedded software, Customer may
make (1) archival copy of the Software provided Customer affixes to such copy all copyright,
confidentiality and proprietary notices that appears on the original.
- Except where agreed otherwise in writing, Customer shall only be permitted to use the
Software within and on behalf of its own company or organization and only for the intended
use. Except where agreed otherwise in writing, Customer shall not use the Software to
process data on behalf of third Parties, e.g. for services such as 'time-sharing',
'application service provision', 'software as a service' and 'outsourcing'.
- Customer shall not be permitted to sell, rent out, transfer or grant restrictive rights to
the Software, the media on which the Software is stored and the certificates of authenticity
issued by Nedap on provision of the Software, or to make these available to third Parties in
any way or for any purpose and/or create derivative works of the Software.
- Customer shall also refrain from granting third parties access – remote or otherwise – to
the Software or providing the Software to a third party for the purpose of hosting, even if
the third party in question only uses the Software on behalf of Customer.
- Upon request, Customer shall immediately lend its full cooperation to any investigations to
be conducted by or on behalf of Nedap in relation to Customer's compliance with the agreed
restrictions on use. At the first request of Nedap, Customer shall grant Nedap access to its
buildings and systems. Nedap shall maintain the confidentiality of all company information
to be regarded as confidential that Nedap obtains from or on the premises of Customer within
the context of this type of investigation, in so far as this information does not relate to
the use of the Software itself.
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Nedap SmartSight
- The following clause only applies if the Customer makes use of the Nedap vision technology
SmartSight ("SmartSight"). All other terms of these ToU remain in full force and effect
regarding the use of SmartSight unless this clause specifically deviates from such terms, in
which case the deviating terms apply solely to the use of Nedap Locomotion.
- SmartSight provides mobility scores to the Customer concerning individual cows. Customer
uses a Nedap cow recognition system suitable for SmartSight in combination with Nedap Now or
a third-party software system connected to Nedap Now via an API.
- Nedap is entitled to terminate SmartSight, cease further development or change features
thereof, in latter case the main functionality of the solution will not change. Nedap will
inform Customer about the termination at least 6 months in advance.
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Term of the Agreement
- The Agreement regarding the provision of the Software has been entered into for the term
agreed between the Customer and the Distributor. If no term has been agreed, the license is
granted for an indeterminate time and is effective until terminated by Nedap, Customer or
Distributor.
- With regard to Nedap Now, the EULA will terminate at the same time the agreement between
Distributor and Customer terminates for whatever reason. In case of a pre-paid Nedap Now
Software license it will terminate at the end of the agreed term for which the software has
been pre-paid from the Distributor. The license may be directly terminated by Nedap if
Customer fails to comply with any provision of this license.
- With regard to on premise installed software, Customer may terminate the license at any time
by destroying all copies of the Software including any documentation or stop using the
hardware and informing Distributor hereof. The license may be directly terminated by Nedap
if Customer fails to comply with any provision of this license.
- Upon termination, Customer must destroy all copies of the on premise installed software.
Nedap shall not be obliged to provide Customer with assistance on or after expiry of the
right of use with a view to Data conversion required by Customer.
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Modification of the Software
- Except where determined by law, Customer shall not be entitled to copy, modify, reverse
engineer the Software in part or in full without the prior written consent of Nedap. Nedap
shall at all times be entitled to refuse its consent or to attach conditions to its consent,
including conditions in relation to the method and quality of implementation of the
modifications required by Customer.
- Customer shall bear all risks associated with modifications carried out by or on behalf of
Customer by third parties with the consent of Nedap or otherwise.
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Limited Software Warranty
- The on premise installed software is provided "as is" and Nedap is not obliged and disclaims
to maintain such Software. This limited license extends only to the Customer as the original
licensee. Regarding Software, Customers sole and exclusive remedy and the entire liability
of Nedap and its suppliers under this license will be that Nedap and Distributors may at its
sole discretion may replace, repair or terminate this license. Nedap disclaims any
commitment that the Software made available to Customer will be fit for the actual and/or
intended use by Customer. Nedap also does not warrant that the Software will operate with no
interruptions, errors or defects or that all errors and defects will always be fixed.
- Nedap makes no other, and expressly disclaims all other commitments, representations,
warranties, conditions and covenants, either express or implied (including without
limitation, any express or implied warranties or conditions of fitness for a particular
purpose, merchantability, satisfactory quality, durability, accuracy or non-infringement)
arising out of, or related to, the purchased items or their performance or non-performance,
including but not limited to any warranty relating to third party services. Clauses 7:17 and
7:21 Dutch Civil Code do not apply, to the extent that these would be applicable.
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Liability
- Under no circumstances, and notwithstanding whether a claim for any such liability is based
upon breach of contract, warranty, tort, or otherwise, will either Party, be liable for: any
loss of revenue loss of profits, loss of sales or turnover, loss or damage to reputation,
loss, damage or corruption of Data, or any incidental, indirect, special, punitive or
consequential damages, even if the party has been advised of the possibilities of such
damages or if such damages are otherwise foreseeable. In no event shall Nedap's liability to
customer, whether in contract, tort (including negligence), or otherwise exceed the license
fee paid by Customer in the year preceding the event giving rise to damages. Liability based
on damage to or corruption of Data or Software attributable to Customer is explicitly not
excluded or limited.
- Nothing shall exclude or restrict liability: (i) for fraudulent misrepresentation or other
fraud, (ii) for damage caused by intent or willful recklessness (in Dutch: opzet of bewuste
roekeloosheid) of a party or a party's managerial personnel.
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Confidentiality
Customer acknowledges that the Software, including the design and structure of individual
programs are of a confidential nature and constitutes trade secrets of Nedap, its own suppliers
and/or the software manufacturer. Customer agrees not to disclose, provide or otherwise make
available such trade secrets or copyrighted material in any form to any third party without the
prior written consent of Nedap. Customer agrees to implement reasonable security measures to
protect such trade secrets and copyrighted material. Title to the Software and documentation
shall remain solely with Nedap and applicable third parties.
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Software from Third Party Suppliers
If and in so far as Nedap provides Customer with Software from third Parties, the (license) terms
imposed by such third Parties in relation to the Software shall apply, notwithstanding any
varying provisions in these ToU. Customer accepts the abovementioned terms imposed by third
Parties. The copyright licenses and terms governing such third-party Software can be found in
the program documentation, readme's or notice files, and/or be available within the Software,
for instance on the "about" screen. Nedap shall provide Customer with a copy of the terms free
of charge upon request. For such third-party technology Nedap provides no greater warranty or
commitment than in the terms and conditions corresponding to said third party technology. If and
in so far as the abovementioned terms imposed by third Parties in the relationship between
Customer and Nedap are deemed not to apply for any reason whatsoever, or are declared to be
inapplicable, the provisions of this license Agreement shall apply in full. The Software may
contain open-source Software. For third party technology that is licensed under open source
licenses that give you the right to receive source code Nedap hereby offers to provide you with
said source code.
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Export Compliance
Customer represents and warrants its understanding that any Software, or technology, including
technical data (collectively, the "Supplied Items"), that is licensed by Nedap may be subject to
the jurisdiction of the export controls and trade sanctions of the Netherlands, the European
Union, the United States, and/or the United Nations (collectively "Export Controls") and that
such Export Controls can have extraterritorial application. Customer represents and warrants its
understanding that the use, export, reexport, resale, release or other transfer of any Supplied
Item or of any hardware, Software or technology that contains or is the product of any Supplied
Item, may be subject to the jurisdiction of Export Controls, with which it covenants and agrees
to comply. Nedap may terminate any sale hereunder, immediately for cause, if it knows or, in its
unilateral discretion, has reason to believe that Customer has or may have breached this
covenant. Nedap shall not be liable for its failure, using commercially reasonable efforts, to
obtain any necessary export license relating to the Supplied Items.
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Applicable law and forum
- This Agreement is governed by and construed in accordance with the laws of The Netherlands,
without having regard to the conflict of law rules. The applicability of the UN Convention
on the International Sale of Goods 1980 (CISG) is excluded.
- In case of a dispute, the courts in Arnhem (the Netherlands) shall have exclusive
jurisdiction to settle any dispute or claim (including non-contractual disputes or claims)
arising out of or in connection with this Agreement or its subject matter or form.
- If you are located in North or South America or Canada, disputes will be finally settled
under the ICC Arbitration Rules, by one or more arbitrators appointed in accordance with the
said Rules of Arbitration. The seat of arbitration shall be Amsterdam, the Netherlands. The
procedural law of this seat shall apply where the ICC Arbitration Rules are silent.